Consumer engagement and innovation award recipients announced

Three initiatives to improve outcomes for energy consumers received Consumer Engagement and Innovation Awards at Energy Network Australia’s 2017 Annual Dinner.

The recipient of the Energy Consumers Australia, Consumer Engagement Award, ElectraNet engaged early, with Board-level backing to improve the value of electricity transmission services for South Australian customers. ElectraNet’s principled, robust and early engagement approach helped it navigate the impacts of the September 2016 system black event.

Mondo Power, together with their partners, harnessed community engagement and collaboration to empower the Victorian Yackandandah community to reach 100 per cent renewable energy by 2022. It received the Engagement Innovator Award in partnership with AusNet Services and Totally Renewable Yackandandah.

The Salisbury trial, an Adelaide-based project in which 100 customers received battery storage systems resulting in reduced customer bills, backup power, and deferment of a $2.9M network upgrade. It received the Industry Innovation Award, presented by the Chief Scientist, Dr Alan Finkel.